FAQs2024-06-12T09:45:30+00:00

FAQs

Got a question you need our help with? You’ll find answers to the most common questions you may have about Gandeys Circus below. Feel free to contact us if you can’t find the answer you’re looking for.

About the Show

How long does the show last?2024-05-17T13:48:24+00:00

The show lasts 2 hours (including interval time).

Does the performance include animals?2024-05-17T13:48:58+00:00

No, the show is based only with human artists.

Can I take pictures and videos?2024-06-05T14:48:28+00:00

No videos are allowed. Pictures are allowed but without flash, and strictly from your seat, and being considerate to the audience around you. We will be happy to see all the pictures you have taken with your family, feel free to post them on our social media on Facebook & Instagram

 

Priority entrance2024-10-09T08:07:32+00:00

Customers receive their priority entrance upon arrival.

Tickets

I have purchased online vouchers/ tickets, do I need to print them?2024-05-17T13:50:30+00:00

Generally, we advise to PRINT your tickets / vouchers, this will speed up your entry to the Circus. It is customer responsibility to read terms and conditions, and PRINT them if mandatory, or download them in advance to be granted access to the Circus.

Do I have to pay for a child UNDER 2? Can I bring my pram / car seat inside?2024-05-17T13:50:42+00:00

Children under 2 do not require a ticket but they need to stay on parent’s lap. Prams and car seats are not allowed in the seating area, please speak to a member of staff who will store your pram during the performance.

Are there any booking fees?2024-05-17T13:51:05+00:00

Ticket agents will charge a booking fee and admin fee. Tickets bought through the box office are subject to an admin fee

Do Carers have to buy a ticket?2024-06-05T14:47:33+00:00

A Carer goes free when assisting a wheelchair user or attending as part of the working day as an employed carer assisting a client and carrying a photo ID carer card. A Carer will still need to obtain a ticket, to make a booking including a carer please call the Box Office.

What is Demand Based Pricing?2024-05-17T13:51:50+00:00

At some venues we will be operating demand based pricing. Ticket prices shown will be “from” and will be subject to increase

General Questions

Can I take pictures and videos?2024-06-05T14:48:28+00:00

No videos are allowed. Pictures are allowed but without flash, and strictly from your seat, and being considerate to the audience around you. We will be happy to see all the pictures you have taken with your family, feel free to post them on our social media on Facebook & Instagram

 

Can I bring my own food?2024-05-17T13:52:07+00:00

Sorry, your own food is not allowed inside the Big Top, but we have a hot food counter, hot and cold drinks stalls, candy floss and popcorn.

What age is Gandeys circus suitable for?2024-11-12T16:11:07+00:00

Circus is suitable for children of all ages. Children under 2 go for free but do need to sit on the parents lap.

Disabled Access

Do Carers have to buy a ticket?2024-06-05T14:47:33+00:00

A Carer goes free when assisting a wheelchair user or attending as part of the working day as an employed carer assisting a client and carrying a photo ID carer card. A Carer will still need to obtain a ticket, to make a booking including a carer please call the Box Office.

Is there wheelchair access?2024-06-12T09:31:57+00:00

There are 8 wheel chair spaces within the seating area, we advise you pre-book a space if required as we are unable to guarantee availability on the door.

You don’t want to miss our spectacular show for 2024

Family memories to last a lifetime. Book your tickets today!